Privacy Policy

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Volt Tech Services Ltd ("we", "us", "our") is a UK-based electrical contracting company registered in England and Wales under company number 16065736, with our registered office at Station House, 50 North Street, Havant, PO9 1QU.

We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your information when you engage our services, visit our website, or contact us.

We may collect and process the following categories of personal data:

· Contact details: name, email address, phone number, home/business address

· Project details: information about the property or premises where work is to be completed

· Payment information: bank details (if applicable)

· Communication data: emails, messages, or calls between you and us

· Website usage data: if you use our website, data such as your IP address, browser type, and interaction data (collected via cookies, where applicable)

We process your data for the following purposes:

· To provide and manage electrical services and contracts

· To issue quotations, invoices, and accept payments

· To respond to enquiries or service requests

· To comply with legal obligations (e.g., tax records, safety certificates)

· To improve our services and website performance

We only process your data where we have a lawful basis to do so. These include:

· Contractual necessity – to perform our contract with you

· Legal obligation – to comply with the law (e.g., HMRC reporting)

· Legitimate interests – to run and grow our business effectively

· Consent – where you have given explicit permission (e.g., for marketing)

We may share your personal data with:

· Subcontractors or suppliers working on your project

· IT service providers or CRM systems

· HMRC or other regulatory authorities (where legally required)

· Our accountants or legal advisors

We will never sell your data to third parties.

We retain your personal data only for as long as necessary:

· Project and financial records: 6 years (for legal/tax purposes)

· Enquiries or estimates: typically, 12–24 months unless work proceeds

You have the right to:

· Access the personal data we hold about you

· Request correction of inaccurate data

· Request deletion (where applicable)

· Object to or restrict processing

· Request data portability

· Withdraw consent (if processing was based on consent)

To exercise any of these rights, please contact us using the details below.

We take appropriate technical and organisational steps to protect your data from unauthorised access, loss, or misuse, including secure email, password protection, and limited access controls.

 If our website uses cookies, you will be informed upon your first visit and given options to manage them. Cookies help us improve your browsing experience and gather analytics.

If you have any questions or wish to exercise your rights, please contact:

Volt Tech Services Ltd
Email: Info@volttechservices.co.uk
Phone: 01983 655828
Address: Station House, 50 North Street, Havant, PO9 1QU.

If you're unhappy with how we handle your data, you can contact the Information Commissioner's Office (ICO):

Website: https://ico.org.uk
Phone: 0303 123 1113